Terms of Service & Privacy Policy

1. Who We Are

FortunaGo.Me ("the App", "the Service") is operated by Gro-lab PSA, a simplified joint-stock company (prosta spółka akcyjna) incorporated under Polish law, with its registered seat in Warsaw, Poland ("we", "us", "our").

Contact for all legal, privacy, and service matters:
Email: gdpr@fortunago.me

2. Acceptance of Terms

By downloading, installing, or using FortunaGo.Me you agree to these Terms of Service and our Privacy Policy (set out in Part 2 below). If you do not agree, please do not use the App.

These Terms constitute a binding agreement between you and Gro-lab PSA.

3. Description of the Service

FortunaGo.Me provides personalised astrology and numerology content, including:

• Daily personalised astrological guidance based on your birth data
• Daily numerological profiles derived from your name and date of birth
• Specific actionable advice in the form of do's and don'ts
• Advice in all the key areas of your life:
  • Love & Relationships: How the day's energies affect your personal connections and emotional life
  • Work & Ambition: Where to focus your efforts, what to push for, and what to let pass
  • Health & Energy: Your physical and mental vitality for the day, and how to make the most of it
  • Finances & Decisions: A heads-up on the day's outlook for practical and material matters
  • Mood & Inner World: Insight into your emotional undercurrents and what they mean for how you move through the day

Some of the core features of the App are provided free of charge. Certain premium features may be offered on a paid basis, subject to separate terms presented at the point of purchase.

4. Eligibility

You must be at least 16 years old to use the App. By using the App you confirm that you meet this requirement. If you are between 16 and 18, you confirm that you have reviewed these Terms with a parent or guardian.

We do not knowingly collect data from children under 16. If we become aware that we have done so, we will delete the relevant data promptly.

5. Your Account

You may be required to create an account to access certain features. You are responsible for:

• Providing accurate registration information
• Keeping your login credentials secure
• All activity that occurs under your account

You may delete your account at any time via the App settings or by contacting gdpr@fortunago.me.

6. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose
• Attempt to reverse-engineer, scrape, or reproduce the App's content or systems
• Impersonate any other person or entity
• Transmit malicious code or interfere with the App's operation
• Use App's social features to disturb other users in any way not intended by the App's purposes

We reserve the right to suspend or terminate accounts that breach these rules.

7. Intellectual Property

All content, designs, algorithms, and software in the App are owned by or licensed to Gro-lab PSA and are protected by applicable intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you.

8. Credits, Subscriptions, Diamonds and Similar Features

To use some of the App's features, you may be required to purchase credits or subscriptions. Once purchased, they are not refundable, whether you decide to continue using the App or not, and they may expire after 2 years upon the date of purchase or when you request us to delete your account, whichever happens first.

Diamonds and similar features of the App have no monetary value and are granted to you based solely on our discretion. You have no claim whatsoever to receive them, with the exception of when you purchased them directly in the App.

9. Disclaimer of Warranties

The App provides astrological and numerological content for entertainment and personal reflection purposes only. It does not constitute professional advice of any kind — medical, psychological, financial, or legal. We make no warranty that the content is accurate, complete, or suitable for any specific purpose.

The App is provided "as is" without warranties of any kind, to the extent permitted by applicable law.

10. Limitation of Liability

To the fullest extent permitted by law, Gro-lab PSA shall not be liable for any indirect, incidental, or consequential loss arising from your use of the App. Our total aggregate liability to you shall not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim (or €10 if you are a free user).

Nothing in this clause limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via the App or by email at least 30 days before they take effect. Continued use of the App after that date constitutes acceptance of the revised Terms.

12. Governing Law and Disputes

These Terms are governed by the law of Poland. If you are a consumer resident in the European Union, you also benefit from any mandatory protections afforded by the law of your country of residence.

Any disputes shall first be submitted to good-faith negotiation. If unresolved, disputes may be referred to mediation or the competent Polish courts. EU consumers may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

12. Introduction and Scope

This Privacy Policy explains how Gro-lab PSA collects, uses, shares, and protects your personal data when you use FortunaGo.Me. It applies to all users of the App, regardless of location, and has been written to comply with the General Data Protection Regulation (GDPR) and applicable Polish data protection law.

Data Controller:
Gro-lab PSA
Warsaw, Poland
gdpr@fortunago.me

13. What Data We Collect

We collect only the data necessary to provide and improve the Service.

13.1 Data you provide directly

We do not ask for, and you should not provide, any of the following: information about your health, sexual life or orientation, religious or philosophical beliefs, racial or ethnic origin, political opinions, trade union membership, genetic or biometric data, or criminal convictions. These are "special category" data under GDPR Article 9 and are outside the scope of our Service entirely.

13.2 Data collected automatically

• App usage data (features used, session duration, content viewed)
• Device type, operating system version, and app version
• General location (country/city level, derived from IP address — not GPS)
• Crash reports and error logs

We do not collect precise GPS location.

14. How We Use Your Data and Our Legal Basis

We process your data only for the purposes listed below, each with its own legal basis under GDPR Article 6.

14.1 Providing the Service (legal basis: contract)

We use your name, date of birth, and birth location to generate your personalised astrological and numerological content. Without this data the core Service cannot function.

14.2 Personalised marketing and partner offers (legal basis: consent)

With your explicit consent (given when you first use the App), we will:

• Use your profile data and in-app behaviour to select offers that are likely to be relevant to you
• Display those offers within the App
• Share your data with partner companies whose offers are relevant to your profile, so they can communicate with you directly

Our partners may include: lifestyle brands, wellness services, publishing companies, subscription services, and other consumer businesses.

We will always tell you clearly when content is a partner offer.

14.3 Service improvement and analytics (legal basis: legitimate interests)

We use anonymised and aggregated data — data that cannot be linked back to any individual — to:

• Understand how users interact with the App
• Identify technical problems and fix them
• Design new features and future services

Because this data is fully anonymised before use, it is no longer personal data and GDPR does not apply to it. However, we commit to maintaining robust anonymisation standards.

14.4 Legal compliance (legal basis: legal obligation)

We will disclose your personal data to public authorities, courts, or law enforcement agencies when we are legally required to do so — for example, in response to a valid court order, a request from a data protection authority, or applicable mandatory disclosure laws. We will notify you of such a request unless we are legally prohibited from doing so.

We will always verify that any such request is legally valid before complying.

14.5 Tracking codes and referral codes (legal basis: contract)

If you installed the App by following a promotional or referral link, or if you entered a promotional or referral code during installation or registration, we may process your internal user ID in connection with that code. This processing is limited to what is strictly necessary to fulfill our contractual and financial obligations to the third party associated with that code (for example, to confirm a qualifying installation or to calculate a referral reward).

We will not use this data for any other purpose, and we will share only your internal user ID — not your name, contact details, or any other personal data — with the third party in question.

15. Sharing Your Data

We share your personal data only in the following circumstances:

With referral and promotional partners: As described in section 14.5, and limited strictly to your internal user ID, for the purpose of fulfilling referral or promotional obligations.

With marketing partners: As described in section 14.2, and only with your prior consent. Our partners are required by contract to process your data only for the agreed purpose and in compliance with GDPR.

With service providers: We use third-party companies to operate our infrastructure (cloud hosting, analytics, email delivery). These companies act as data processors under GDPR Article 28 and are contractually prohibited from using your data for their own purposes.

With authorities: As described in section 14.4.

In a business transfer: If Gro-lab PSA is acquired, merged, or its assets are transferred, your data may be transferred to the new owner. We will notify you before any such transfer and give you the opportunity to delete your account.

We do not sell your data to data brokers or advertising exchanges.

16. International Data Transfers

Gro-lab PSA is based in Poland (EU). Some of our service providers and marketing partners may be located outside the European Economic Area (EEA).

Where we transfer data outside the EEA, we ensure that an adequate level of protection exists by using one of the following mechanisms:

• Transfer to a country recognised by the European Commission as providing adequate protection
• Standard Contractual Clauses (SCCs) approved by the European Commission
• Other appropriate safeguards under GDPR Chapter V

You can request information about the specific safeguards applicable to any international transfer by emailing gdpr@fortunago.me.

17. Data Retention

18. Your Rights

Under GDPR, you have the following rights, all exercisable at any time by contacting gdpr@fortunago.me:

We will respond to all requests within 30 days. We will not charge a fee for exercising your rights.

If you are not satisfied with our response, you have the right to lodge a complaint with the Polish supervisory authority:

Urząd Ochrony Danych Osobowych (UODO)
ul. Stawki 2, 00-193 Warsaw, Poland
https://uodo.gov.pl

If you reside in another EU member state, you may also complain to your national supervisory authority.

19. Security

We apply appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit (TLS) and at rest
• Access controls limiting data access to authorised personnel
• Regular security assessments
• Incident response procedures

In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant supervisory authority within the timeframes required by GDPR.

20. Changes to this Privacy Policy

We may update this Policy to reflect changes in our practices or applicable law. We will notify you of material changes at least 30 days in advance via the App or by email. The date of the most recent update is shown at the top of this document.